Why We Switched Our Private Practice to Jane App
Thinking of using Jane for your private therapy practice? Jane is a robust practice management solution for interdisciplinary healthcare professionals, including mental health therapists and counselors! Read on to find out why we switched and how it revolutionized our practice.
Quick takeaways for busy therapists:
The Jane App is a user-friendly, web-based platform that simplifies practice management for health professionals, integrating booking, billing, and charting into one tool.
Key features include customizable booking systems, secure telehealth options, and intuitive scheduling that enhance efficiency and improve client communication.
The transition to Jane is supported with on-boarding resources like step-by-step guides and a dedicated support team, making it easy for practices to adapt to the new system.
Use our code NETWORK1MO to receive a complimentary 1 month of Jane, on us!
What is Jane App?
Jane is a web-based platform designed to assist health practitioners by providing tools for efficient practice management. It caters to various practitioners within the health and wellness sectors, from mental health professionals to physiotherapists and energy healers. Integrating functionalities like booking, charting, and billing into a single platform, Jane App enhances the operations of small health businesses, allowing them to deliver better care.
This all-in-one solution streamlines booking, invoicing, and charting through a user-friendly interface. No matter what modality your private practice offers, Jane App helps manage operations seamlessly, letting you focus on your clients.
Challenges with Our Previous EHR System
Before discovering Jane, our therapy practice was struggling with an outdated EHR system that was hindering our ability to provide efficient and effective care. The system might have been “simple” but it was becoming cumbersome, difficult to navigate, and lacked the features we needed to manage our practice effectively. We experienced frequent errors, delays, and frustration, which ultimately impacted our ability to focus on what matters most - our clients. We knew we needed a change, but weren’t sure where to turn.
Discovering Jane
That’s when we discovered Jane App, a practice management software designed specifically for health and wellness practitioners like us. We were impressed by Jane’s user-friendly interface, robust features, and commitment to ongoing training and education. With Jane, we can easily manage our scheduling, billing, and client communication, freeing up more time to focus on providing exceptional therapy services. We’ve also appreciated the seamless integration with our existing systems and the ability to connect with other healthcare professionals through the Jane platform.
Key Features of Jane App
Packed with features to enhance efficiency and effectiveness, Jane App offers customizable booking systems, secure telehealth appointments, and intuitive scheduling tools to meet all your practice management needs.
Customizable Booking
A standout feature of Jane App is its customizable booking system, allowing practices to configure various appointment types and durations based on specific operational needs. Whether you offer multiple services or have different practitioners with unique schedules, Jane’s booking system can be tailored to reflect these specifics, ensuring that your clients have a seamless booking experience.
Clients can select appointment types, practitioners, and specific times that suit their schedules, all within a branded online booking interface. Automated waitlist management ensures your schedule is optimized, reducing gaps and maximizing efficiency.
Secure Telehealth Appointments
In the digital age, secure telehealth appointments are essential. Jane App conducts all telehealth sessions over secure, encrypted connections, safeguarding patient information and complying with privacy regulations. This provides peace of mind for both clients and practitioners, knowing that their confidential information is protected.
The platform is user-friendly, allowing clients to easily log in and connect with practitioners for scheduled appointments. Combining advanced security features with an intuitive interface, Jane App offers a telehealth experience that is both safe and accessible.
Intuitive Scheduling
Managing appointments efficiently is crucial for any practice, and Jane App excels with its intuitive scheduling tools. Practitioners can organize multiple appointments and resources in one view, simplifying schedule management. This feature is particularly beneficial for practices with multiple practitioners, as it helps prevent scheduling overlaps and ensures a smooth workflow.
Jane’s scheduling tools optimize the scheduling process, letting practitioners focus on providing care rather than managing calendars. This efficiency saves time and enhances the overall client experience, making booking and attending appointments easier.
Simplifying Billing and Payments with Jane App
Billing and payments can be a headache for many practices, but Jane simplifies this significantly for our practice. We can manage all payment options, including credit cards and financial reports, in one centralized location. The platform also allows for the creation and sale of packages, memberships, and gift cards, facilitating recurring payments and advance revenue collection, increasing the ways we bring in revenue!
Jane also streamlines insurance billing with integrated workflows for efficient claim submissions and payment reconciliation. Insurance payments from insurers are automatically documented in the system once claims are adjudicated, ensuring your financial records are always up-to-date and accurate.
Insurance Management
Managing insurance can be challenging, but Jane simplifies it for our practice. The platform captures and stores insurance information prior to patient visits, improving efficiency during check-in. Users can input and manage multiple insurance policies for patients, allowing for easy tracking of primary, secondary, and tertiary coverage.
Jane also offers electronic claims submission, connecting directly with insurers for a seamless billing experience. This optional add-on is available for $20 per month, with a $5 fee per additional full-time practitioner, making it a flexible solution for various practice sizes.
Onboarding and Transitioning to Jane App
Transitioning to a new system can be challenging, but Jane App offers a detailed onboarding program to help users adapt from their previous software efficiently. This program provides comprehensive guidance tailored to your practice’s needs, ensuring a smooth transition.
Step-by-Step Training Guide
Jane provides guides to help users set up treatments, staff schedules, and chart templates. These structured education modules simplify the process for new users and staff, making it easy to get everyone on board quickly. This therapy advice helps streamline the onboarding process.
New users can access various training materials, such as checklists and schedules, tailored to their learning needs. This comprehensive approach ensures everyone in your practice can utilize Jane App to its fullest potential.
Dedicated Support Team
One notable aspect of Jane App is its dedicated support team. They provide comprehensive onboarding support, including free data migration for users transitioning from other software. This dedicated support is crucial to ensuring a seamless transition and helping practitioners feel confident in their new system.
New users receive unlimited support through phone, email, and chat during onboarding. This assistance ensures any issues or questions are promptly addressed, making the transition as smooth as possible.
Enhancing Client Communication
Effective communication between therapists and clients is vital, and Jane offers features to improve this interaction. From patient reminders to online intake forms, the Jane App ensures communication is clear, timely, and efficient, enhancing the therapeutic relationships with the therapist.
Patient Reminders
Jane even includes an automated reminder feature that significantly reduces no-show rates by sending clients timely notifications about upcoming appointments. This strengthens communication through automated interactions, ensuring timely information.
Practitioners can customize reminder settings, such as sending an email reminder 48 hours prior and a text reminder 3 hours before an appointment. These reminders help clients stay on top of their schedules and reduce missed appointments.
Online Intake Forms
Online intake forms streamline the initial paperwork process for new clients, making it more convenient for qualified individuals to complete necessary documentation prior to their first appointment. This saves time and ensures all necessary information is collected efficiently.
We love how these online intake forms enhance the client experience by making data collection easier and more accessible. Clients can fill out electronic intake forms online, ensuring they are well-prepared for their first visit.
Jane University: Mastering Jane App
Jane University is a program designed to help users master the features of the Jane App. It offers a library of resources that enhances user experience and understanding of the app, making it easier for practitioners to navigate and utilize Jane’s features effectively.
The training resources include a detailed guide and video tutorials, covering different aspects of the app to ensure comprehensive learning. These resources help users build confidence in using Jane and remove any ambiguity in learning its features.
Success Stories: Practitioners Who Switched to Jane
Many practitioners have shared their success stories after switching to Jane, showcasing the impact of its user-friendly features and comprehensive services. For example, Simone Saunders, the owner of The Cognitive Corner, highlighted Jane’s interface as a key factor in streamlining her practice management.
Another success story comes from Zuraida Dada, a psychologist, who noted that Jane’s features helped her foster a more collaborative mental health care environment, reducing stress. These stories demonstrate how the Jane App enhances various aspects of practice management and improves overall efficiency.
Scalability and Growth
As our practice continues to grow, we’re confident that Jane will scale with us. The platform’s flexibility and customization options have allowed us to tailor our workflow to meet the unique needs of our practice, and we’ve been impressed by the regular updates and new features that Jane’s development team continues to roll out, including our favorite feature, Voice-to-Chart. With Jane, we’re able to streamline our operations, reduce stress, and focus on what matters most - providing exceptional care to our clients. Whether we’re working with individuals struggling with addictions, relationships, or other challenges, we know that Jane has our back, providing us with the tools and support we need to succeed.
Pricing and Plans
Jane offers three pricing plans: Balance, Practice, and Thrive, catering to different practitioner needs. The Balance plan costs $39 per month and includes up to 20 appointments, unlimited admin access, and patient communication features.
The Practice plan costs $79 per month and allows for unlimited appointments, including customizable online booking options.
For those needing advanced features, the Thrive plan costs $99 per month, adding advanced scheduling features and marketing tools. Group telehealth sessions can be added to any plan for $15 per practitioner each month, providing flexibility for various practice sizes.
How to Get Started with Jane App
Getting started with Jane is straightforward. To set up an account, users provide basic clinic information, including name and address. Practitioners should also select the disciplines they offer during setup to ensure accurate service representation.
After account setup, users can configure their online booking settings to allow clients to schedule appointments. Practitioners should set their staff schedules to align with their availability, ensuring the booking system reflects real-time availability.
We couldn’t be happier with Jane 🩵
Switching to Jane has been a transformative experience for our practice. Its comprehensive features, from customizable booking to secure telehealth appointments and intuitive scheduling, have significantly improved our operations. The streamlined billing and insurance management processes have saved us time and reduced administrative burdens.
Moreover, the support provided during the onboarding process and the resources available through Jane University have made the transition seamless. If you’re considering a switch to a more efficient practice management software, Jane App might be the solution you’ve been looking for. Give it a try and see the difference it can make in your practice.
Frequently Asked Questions
What support does Jane provide for switching software?
Jane makes the switch easy with experienced import specialists, thorough onboarding, and an awesome support community to help you every step of the way. You've got support when you need it!
How many practitioners have transitioned to Jane?
Over 120,000 practitioners have made the switch to Jane! That's a solid community making the change.
Is Jane compliant with privacy regulations?
Yes, Jane is compliant with both HIPAA and PIPEDA regulations. You're good to go!
What training resources are available at Jane University?
Jane University has a solid, structured learning program that includes courses, training videos, and practice drills to help you level up your skills. Check them out!
How can users learn more about opening a Jane account for their practice?
Just click this link to get in touch with the Jane team, and they'll help you learn more about opening an account for your practice. 🩵
